Last updated: August 11, 2026
This Refund Policy applies to purchases made from Stove In A Can through stoveinacan.com.
30-day return window
You may request a return within 30 days after delivery. To start a return, contact us first at contact@stoveinacan.com and include your order number and the reason for the return.
Please do not send an item back without return authorization. Because orders may be fulfilled from different locations, the correct return destination can vary by product. We will provide the applicable return instructions after reviewing your request.
Return eligibility
For a standard change-of-mind return, the item must be unused, in substantially the same condition in which it was received, and returned with its original parts, accessories, manuals, and packaging where reasonably possible. Proof of purchase may be required.
Products that have been materially used, altered, damaged after delivery, or used with fuel or flame may not qualify for a change-of-mind return. This does not limit your rights if an item arrived damaged, defective, incomplete, or incorrect.
Damaged, defective, or incorrect items
Please inspect your order after delivery. If your item arrives damaged, defective, incomplete, or different from what you ordered, contact us as soon as reasonably possible at contact@stoveinacan.com. Include your order number and, when helpful, photos of the item and packaging. We will review the issue and provide the appropriate return, replacement, or refund instructions.
Return shipping
For an approved change-of-mind return, the customer is responsible for return shipping unless we confirm that a prepaid or complimentary return is available for that item. For a confirmed damaged, defective, or incorrect item, we will provide an appropriate resolution and will not require the customer to bear reasonable return shipping costs where a return is required.
Refunds
After an authorized return is received and reviewed, we will notify you whether the refund is approved. Approved refunds are issued to the original payment method. Your bank, card issuer, or payment provider may require additional time to post the credit after we issue it.
Standard U.S. shipping is currently free. If a customer selected or paid for another shipping service in a circumstance where one is available, shipping charges are generally not refundable for a change-of-mind return unless otherwise stated or required by applicable law.
Order cancellations
If you need to cancel an order, contact us as soon as possible. We will try to stop the order before fulfillment begins, but cancellation cannot be guaranteed after an order has entered processing or shipment. See our Cancellation Policy for more information.
Consumer rights
Nothing in this policy limits any consumer right or remedy that cannot legally be excluded.
Contact & support
Email: contact@stoveinacan.com
Support hours: Monday–Friday, 9:00 AM–5:00 PM ET
Time zone: Eastern Time (America/New_York)
Business address: Stove In A Can, 9705 Burnet Rd, Unit 406, Austin, TX 78758, United States