Last updated: August 11, 2026
Where do you ship?
We currently ship to customers in the United States.
How much is shipping?
Standard shipping is free for orders shipped within the United States.
How long does shipping take?
Estimated delivery is 8–14 business days. This is an estimate rather than a guaranteed delivery date. Carrier delays, weather, address issues, peak periods, or other circumstances outside our control can affect delivery.
How can I track my order?
When tracking information is available, it is provided through your shipping or order-status notification. Visit our Track Order page for guidance. If you need help, email us with your order number.
Can I cancel an order?
Contact us as soon as possible after placing the order. We will try to stop the order before fulfillment begins, but cancellation cannot be guaranteed after processing or shipment has started. See our Cancellation Policy.
What is your return window?
You may request a return within 30 days after delivery, subject to our Refund Policy. Contact us before sending any return so we can provide the correct instructions.
What if my item arrives damaged, defective, incomplete, or incorrect?
Contact us as soon as reasonably possible with your order number and, when helpful, photos of the item and packaging. We will review the issue and provide the appropriate next steps.
Why can items arrive separately?
Products may be fulfilled from different supplier or fulfillment locations, so items in the same order can ship separately and may have separate tracking information.
What payment methods do you accept?
The payment methods available for your order are displayed securely at checkout. See our Payment Policy for more information.
Where can I find safety information?
Follow the manufacturer’s product-specific instructions and warnings. We also provide general guidance on our Safety & Product Use page.
Contact & support
Email: contact@stoveinacan.com
Support hours: Monday–Friday, 9:00 AM–5:00 PM ET
Time zone: Eastern Time (America/New_York)
Business address: Stove In A Can, 9705 Burnet Rd, Unit 406, Austin, TX 78758, United States