Last updated: August 11, 2026
If you need to cancel an order, contact Stove In A Can as soon as possible at contact@stoveinacan.com and include your order number.
Before fulfillment
We will try to stop an order before fulfillment begins. A cancellation request is not confirmed until we tell you that the order has been successfully cancelled.
After processing or shipment begins
Cancellation cannot be guaranteed after an order has entered processing, been handed to a fulfillment partner, or shipped. If we cannot cancel the order, you may be able to request a return after delivery under our Refund Policy.
Refund for a successful cancellation
If we successfully cancel a paid order or paid item, the applicable amount will be refunded to the original payment method. Your bank, card issuer, or payment provider may require additional time to post the credit after the refund is issued.
Store-cancelled orders
We may cancel an item or order that cannot reasonably or lawfully be fulfilled, including because of unavailability, a material listing error, shipping restrictions, payment problems, or suspected fraud. If we cancel a paid item, the applicable amount collected for that item will be refunded.
Contact & support
Email: contact@stoveinacan.com
Support hours: Monday–Friday, 9:00 AM–5:00 PM ET
Time zone: Eastern Time (America/New_York)
Business address: Stove In A Can, 9705 Burnet Rd, Unit 406, Austin, TX 78758, United States